Warranty

Warranty

KELVIN GIORMANI LOUNGE WARRANTY

The sofa frame is warranted for a period of 5 years from the date of purchase only under normal house hold conditions.

The seat filings and metal mechanical parts are warranted for a period of 2 years. Normal softening, volume contraction and natural wear out of the polyurethane foam cushions and filling materials around the foams after normal used will not be considered as loss of elasticity due to manufacturing failure, and as a result will not be covered by the warranty.

The leather is warranted against tearing or cracking for a period of 2 years from the date of purchase. Kelvin Giormani guarantees that all sofas under warranty are made with 100% genuine leather. The warranty does not include leather natural characteristics and wrinkles or marks due to wounds and injuries to the skin during the animals life. The warranty also excludes natural grain and colour variations on leather because those prove that the leather used is genuine.

The warranty on applies to the first and original purchaser of the products within the first delivery address. After the warranty expires the customer shall be charged for any replacement, repair or transportation cost.

Wrinkles on the leather created after sitting are considered normal and not under warranty as a defect because leather, in a certain extent, can be permanently stretched and changed in appearance even under a short period of normal use.

For more information on the Kelvin Giormani Lounge Warranty head to: http://www.kelvingiormani.com/warranty#audio_flag@0@audio_time@0

 

MIO DIVANI LOUNGE WARRANTY

Mio Divani warrants to the original consumer/ purchaser of the product
5 year limited warranty FRAME – this warrants the internal frame in its upholstered products to be free from defects in workmanship and materials for a period of 5 years.

1 year limited warranty CUSHIONING – Mio Divani warrants the cushions in its upholstered products to be free from abnormal loss of resiliency for a period of 1 year. The flattening of the fiber or foam materials used in cushioning that occurs due to normal usage is considered a normal loss of resiliency. Normal loss is not a defect in materials or workmanship and should not be confused with abnormal wear or loss and is not covered by this limited warranty.

1 year limited warranty LEATHER AND STITCHING – the leather used to be free from tearing and splitting under normal use for a period of 1 year from the date of purchase. Mio Divani also warrants the stitching in its upholstered products to be free from defects in materials and workmanship for a period of 1 year. Because leather is a natural product, this limited warranty does not cover natural characteristics of leather, such as markings caused by insect bites, barbed wire, veining, abrasions, etc.

1 year limited warranty MECHANISMS – Mio Divani warrants the metal mechanisms in its upholstered products to be free from defects in materials and workmanship for a period of 1 year.
Limited Warranty Exclusions and Clarifications – The limited warranty does not apply to damage resulting from misuse, abuse, neglect, cuts and scratches, accidents, burns, fire, water or other hazards. Exposure to direct sunlight, bright lights or extreme heat conditions can result in discoloration, cracking or peeling of leather coverings. The warranty also does not apply to floor samples or sales made on an “as-is” basis.

For more information on the Mio Divani Lounge Warranty head to: http://www.miodivani.com/war1.html

 

GUARDSMAN EXTENDED LEATHER WARRANTY

Leather upholstery is an extremely durable furniture covering that, basic care and maintenance, can look great for years – even with daily use. Even the best quality of leather are subject to staining and damage.

If during the 5 year warranty period you cannot remove a stain with the ‘Leather Care Collection’ provided or the leather is accidentally damaged Guardsman warrants that it will provide cleaning advice via its toll free phone number and where necessary arrange for a furniture repair technician to visit your home to service the damaged area of leather. If the stain or damage cannot be repaired, Guardsman will replace the affected area on the leather furniture at no cost to you*
The Guardsman Leather Care Collection Kit includes: Leather Cleaner, Leather Protector, Ink Remover Wipes, Application Cloth, Cleaning Cloth, Soft Sponge & a 5 Year Product Warranty Booklet
Some of the accidents covered by the warranty include; Accidental Stains – food, beverages, ink, cosmetics, glue, bleach etc., Accidental Damage – Rips, Tears, Cuts & Burns.

For more information on the Guardsman Extended Leather Warranty head to: http://www.guardsmanaustralia.com/en/warranty/furniture/leather.html

 

For further information please contact Design Initial QLD Customer Service T (07) 3854 1688 | E service@designinitial.com.au

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